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Birdeye Reviews & Pricing

$299-449/mo per location. Here's what Birdeye actually costs, where it's strong, where it falls short, and whether it fits a med spa business.

Pricing

$299-449/mo per location

What it does well

  • Strongest real search interest of any vendor in this category by a wide margin
  • Well known, broad feature set

Where it falls short

  • 108 BBB complaints in 3 years
  • 90-day written-notice auto-renewal lock
  • Solicited vs. unsolicited rating gap: 4.7 on G2/Capterra vs 3.4 on Trustpilot

Fit for med spa businesses

Before/after photos, the single most persuasive proof a med spa has, count as Protected Health Information under HIPAA. Posting or requesting them without documented, specific patient consent is a real compliance risk, the sharpest HIPAA constraint of any vertical in this network, sharper than a standard reply-content rule.

Alternatives

Not sure Birdeye is right for you? See our Podium alternative and Birdeye alternative comparisons.

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